Delay E-mail when Download

Posted by: Marc CHAPERON

21st January 2020, 9:24 am

Marc CHAPERON

@marc.chaperon

21 Jan 2020
9:24 am

Hello,

With your plugin I'm trying to trigger a delayed mail when a customer download a product. I need to send him seven day after he download the product.

I 've the "Follow Ups" Woocommerce plugin to do that.

BUT, since your plugin bypass the "Checkout" of Woocommerce, I cannot trigger the delayed mail :'(.

So I can use the email featured that you have implement in your plugin. But this one is trigger immediatly after someone download the product...

Can I delay this email ? OR, can I make the free download  do the checkout ? 🙂

Thanks,

  • Developer
    Richard Webster

    @rwebster

    21 Jan 2020
    10:30 am

    Hi Marc do you want to do this for a specific product, or all your free downloads?

    Last modified: 21st January 2020, 10:30 am by Richard Webster

  • Marc CHAPERON

    @marc.chaperon

    21 Jan 2020
    10:39 am

    Hello,

    All my free download,

    Well I need to download immediatly the file and then trigger an email 7 days after... So I think the email trigger of your plugin will not work either...

    If I can make the free download to be "add to cart" it will trigger the mail with Follows Ups... But in the sametime I don't want it to be in the cart ^^.

  • Marc CHAPERON

    @marc.chaperon

    21 Jan 2020
    10:51 am

    I have all this options in follows Ups.

    But since I've used free download plugin, I can't trigger the download product anymore.

  • Developer
    Richard Webster

    @rwebster

    21 Jan 2020
    11:02 am

    I can probably add compatibility for that plugin mate. Can you open a new ticket please?

    https://squareonemedia.co.uk/support/add-ticket/

  • Marc CHAPERON

    @marc.chaperon

    21 Jan 2020
    11:10 am

    Ticket sent ! 🙂