Doesn't work with Theme Builder for Elementor

Posted by: Josh Griffin

3rd April 2020, 9:47 pm

Josh Griffin

@creativeboro

3 Apr 2020
9:47 pm

I am building a custom product template using Elementor Theme Builder. However, this plugin doesn't seem to work correctly. It doesn't show the downloads. All it does is remove the Add to Cart button, but I don't see the downloads listed.

https://share.getcloudapp.com/NQuZ6Q1J

How do I get this to work correctly with Elementor Them Builder?

  • Developer
    Richard Webster

    @rwebster

    4 Apr 2020
    4:08 am

    Hi Josh, you need to insert the shortcode into the product description for that one:

    [download_now_page]

  • Josh Griffin

    @creativeboro

    4 Apr 2020
    4:29 am

    I tried adding that shortcode to the Page template that I am building but it did not work.

    Are you saying that you do not support Elementor and I have to put the shortcode into hundreds of products descriptions manually?

  • Developer
    Richard Webster

    @rwebster

    4 Apr 2020
    4:37 am

    Some themes use different methods for showing WooCommerce content, outside of WooCommerce itself. The shortcode provides that support.

    Have you added downloadable files to the product? The button won't show unless the product is free, downloadable, and has files to download.

  • Developer
    Richard Webster

    @rwebster

    4 Apr 2020
    4:58 am

    I should say that natively supporting themes is something I'm actively working on. Whatever makes it easier for the user 🙂

  • Josh Griffin

    @creativeboro

    4 Apr 2020
    3:35 pm

    Man, I don't know what happened, but it works now. Maybe a caching issue, but I always test in Incognito browser window. Thanks for you time.

  • wilber Saico

    @willlysaico

    2 May 2020
    2:59 am

    Josh Griffin said on 4 Apr 2020, 3:35 pm:

    Man, I don't know what happened, but it works now. Maybe a caching issue, but I always test in Incognito browser window. Thanks for you time.

    Hello friend, how did it work? I encounter the same problem, I am designing with elementor and the download button does not work

  • Josh Griffin

    @creativeboro

    4 May 2020
    4:05 pm

    wilber Saico said on 2 May 2020, 2:59 am:

    Josh Griffin said on 4 Apr 2020, 3:35 pm:

    Man, I don't know what happened, but it works now. Maybe a caching issue, but I always test in Incognito browser window. Thanks for you time.

    Hello friend, how did it work? I encounter the same problem, I am designing with elementor and the download button does not work

    I'm not sure, but I cleared my browser and website cache. Also check and clear OPCache and CDN cache.

  • wilber Saico

    @willlysaico

    9 May 2020
    9:12 pm

    Richard Webster said on 4 Apr 2020, 4:08 am:

    Hi Josh, you need to insert the shortcode into the product description for that one:

    [download_now_page]

    oh true if it works with this shortcode omit the last tiket that I have generated

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