Download button doesn't appear anymore

Posted by: CNM_Comunicazione

17th January 2022, 10:09 am

CNM_Comunicazione

@CNM_Comunicazione

17 Jan 2022
10:09 am

Hi guys, the download button is disappeared on https://www.folkloricum.it/lemma/ape/ (it should be visible between "[nov.2021]" and "Auctores", inside the "bottone-download-voce" div.
Is there any compatibility known issues with woocommerce 6.1.0?

  • Developer
    Richard Webster

    @rwebster

    17 Jan 2022
    10:50 am

    Hi mate, no known incompatibilities. Have you got any restrictions set up for the product, or does it require being logged in?

  • Developer
    Richard Webster

    @rwebster

    17 Jan 2022
    10:52 am

    Actually I've just tested your site with JavaScript disabled and the button appears fine, so you have some javascript removing it for some reason.

    You could try this fix, which removes one of the css classes, which might be what the script is looking at before removing.

    https://wordpress.org/support/topic/my-download-button-does-work/#post-14962128

  • Developer
    Richard Webster

    @rwebster

    17 Jan 2022
    10:56 am

    Nevermind, it appears you have it working again 🙂

  • CNM_Comunicazione

    @CNM_Comunicazione

    17 Jan 2022
    11:36 am

    I've solved using [download_now_page] shortcode.