Downloading with multiple files does not work

Posted by: wilber Saico

10th April 2020, 4:26 am

wilber Saico

@willlysaico

10 Apr 2020
4:26 am

I am using the display method (link only default) to download multiple files because my files are downloaded externally, when you click on the download link it returns to the same page and does not download the file please help me Thank

Last modified: 10th April 2020, 4:34 am by wilber Saico

  • Developer
    Richard Webster

    @rwebster

    10 Apr 2020
    4:40 am

    Hi mate do those same external file links work for single products?

  • wilber Saico

    @willlysaico

    10 Apr 2020
    4:46 am

    If the same devices for external links, here is the link

    https://todoritmos.com/producto/ritmo%e3%80%90saya-pro-2020%e3%80%91-para-korg-y-yamaha-gratis/

  • Developer
    Richard Webster

    @rwebster

    10 Apr 2020
    4:53 am

    Have you got a product with only a single file, not multiple, using the same external links? I want to see if the external links work for single files.

  • wilber Saico

    @willlysaico

    10 Apr 2020
    5:02 am

    I have this with a single file hosted on google drive

    https://todoritmos.com/producto/6-ritmos-de-tecno-clasico-para-yamaha-gratis/

  • Developer
    Richard Webster

    @rwebster

    10 Apr 2020
    5:05 am

    Are the links on your multiple file product also hosted on Google Drive?

  • Developer
    Richard Webster

    @rwebster

    10 Apr 2020
    5:05 am

    Go to the plugin settings page, click the "Support" tab, then Error Logs, and see what it says (paste the logs here)

  • wilber Saico

    @willlysaico

    10 Apr 2020
    5:09 am

    This is the Log

    [09-Apr-2020 22:47:03 America/Lima]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [09-Apr-2020 22:17:52 America/Lima]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [07-Apr-2020 20:00:23 America/Lima]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [07-Apr-2020 18:30:58 America/Lima]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [07-Apr-2020 18:28:38 America/Lima]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [07-Apr-2020 18:25:07 America/Lima]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [06-Apr-2020 03:02:38]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 19:09:46]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 18:24:09]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:59:25]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:58:49]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:31:12]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:28:01]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:27:59]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:27:07]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:27:05]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:24:48]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:24:24]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:24:14]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [05-Apr-2020 17:15:47]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [04-Apr-2020 20:48:22]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [04-Apr-2020 00:25:10]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 23:19:39]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 23:18:17]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 21:48:33]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 21:44:32]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 21:43:44]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 21:41:21]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 21:41:17]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 19:30:48]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 15:20:58]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 15:15:30]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 14:52:10]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 04:34:15]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 04:34:14]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:53:43]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:53:20]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:47:22]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:46:52]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:46:50]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:44:35]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [03-Apr-2020 03:44:33]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [02-Apr-2020 13:54:50]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [01-Apr-2020 13:44:55]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [01-Apr-2020 02:08:10]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [31-Mar-2020 23:43:19]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [31-Mar-2020 02:26:13]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [31-Mar-2020 01:59:03]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [31-Mar-2020 01:36:32]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 23:44:52]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 19:20:55]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 19:20:53]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 19:10:38]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 19:10:05]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 19:06:12]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 18:56:09]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 18:56:08]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 17:43:41]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 16:36:22]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 16:36:21]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 16:15:43]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 03:43:14]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 03:42:09]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 03:30:24]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 03:28:02]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 01:44:17]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [30-Mar-2020 00:00:48]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 23:51:53]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 23:27:52]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 23:19:57]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 23:09:44]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 23:09:10]  A user attempted a redirect download using a different user ID than the one used to raise the link. User ID# 0 in the download data, User ID# 1 currently in session. Temp download ID# 9753.
    
    [29-Mar-2020 23:06:53]  A user attempted a redirect download using a different user ID than the one used to raise the link. User ID# 1 in the download data, User ID# 0 currently in session. Temp download ID# 9751.
    
    [29-Mar-2020 23:05:38]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 23:05:24]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 20:50:14]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 20:47:39]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 20:45:54]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 20:44:06]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 20:43:21]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 20:43:03]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 19:49:31]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 19:08:19]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 17:44:30]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 17:40:34]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 17:02:06]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 17:00:26]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 16:53:16]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 16:47:14]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 16:13:29]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 15:25:12]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 15:16:34]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 15:13:24]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 15:09:07]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 14:53:30]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 13:54:12]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 13:46:13]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 13:33:19]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
    [29-Mar-2020 13:13:59]  Redirect download shortcode failed. User IDs did not match. Output nothing.
    
  • Developer
    Richard Webster

    @rwebster

    10 Apr 2020
    5:17 am

    Open a new support ticket please mate, I'll close this topic.

    https://squareonemedia.co.uk/support/add-ticket/

This topic is closed to new replies.