Email link

Posted by: Goran

19th July 2018, 3:35 pm

Goran

@Goran

19 Jul 2018
3:35 pm

Hi,

Now that the translation has been sorted out... next problem:

When I klick on the link in the email, that is supposed to take me to the page for entering my new password, it just takes me back to the reset page again. The title changes to "Lost Password" but the rest is the same as the "Reset  Password" page. All I can enter is an email address, which will just create the same email and the same link again. An endless loop.

How do I enter the new password?

BTW, the text string "Lost Password" is not in your .POT file

  • Goran

    @Goran

    19 Jul 2018
    3:38 pm

    This is what the link looks like in the email:

    http://my-site/en_ GB/medlemmar/reset-password/? somresetpass=true&action=rp& key=nGoymv9dRj8IQI1BH9Wp& login=adam

  • Developer
    Richard Webster

    @rwebster

    19 Jul 2018
    3:56 pm

    Its the same page by design but something doesn't look right with your link. What's the actual website so I can take a look?

  • Goran

    @Goran

    19 Jul 2018
    4:19 pm

    The site: http://staging.rivierapropertyassist.com/

  • Developer
    Richard Webster

    @rwebster

    20 Jul 2018
    6:04 am

    Thanks mate leave it with me.

  • Developer
    Richard Webster

    @rwebster

    22 Jul 2018
    4:15 am

    I think there's a plugin on your site overwriting the reset actions my plugin adds, the link redirects to a different page after loading.

    I've uploaded a new version where my actions have a higher number for priority, might fix it for you.

  • Goran

    @Goran

    22 Jul 2018
    3:47 pm

    Unfortunately that didn't change anything.

    However, I have identified the culprit. I am using User Registration plugin as I have a need for some extra profile fields. When I deactivate that plugin, the reset password works as expected. I will see if I can change the settings in that other plugin....