Email not being required for download

Posted by: Rebecca

2nd September 2019, 6:08 am

Rebecca

@Rebecca

2 Sep 2019
6:08 am

Hello! This plugin is great and I've been very pleased with how it has streamlined my site. There is one glitch, though, that I've run into recently. I have asked guests to enter their email address before they're able to download the file (on the Tracking & Email Capture tab in the settings menu), however if they enter just a first name and no email address and then hit the Download Now button, they are able to download the file. Is there a way to require their email address before the download works?

Thanks!

  • Developer
    Richard Webster

    @rwebster

    2 Sep 2019
    6:31 am

    Hi Rebecca have you got a link to the site so I can take a look? A link to one of your free products please.

  • Rebecca

    @Rebecca

    5 Sep 2019
    8:32 pm

    Nevermind! I realized it was not asking because I was logged in to WP. When I tried it in a different browser where I was not logged in, it worked perfectly. Thanks and sorry for the trouble!

  • Developer
    Richard Webster

    @rwebster

    6 Sep 2019
    6:20 am

    No problem 🙂

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