Invalid Key

Posted by: ATEBJuan

21st June 2022, 12:09 pm

ATEBJuan

@ATEBJuan

21 Jun 2022
12:09 pm

Hi

We have your plugin on our site and it's been working well until WP6, but now, whenever we try to reset the password from the email linkyou get an error message saying Invalid Key on the page.

Is there a fix for this?

Thanks

  • Developer
    Richard Webster

    @rwebster

    21 Jun 2022
    1:52 pm

    Hi mate. Do you have a cache plugin/service on your site? If so and you have this facility, try adding the reset password and login pages to the exclusion list for caching.

  • ATEBJuan

    @ATEBJuan

    22 Jun 2022
    4:37 pm

    Hi, Thanks for your reply.

    We use the Themify framework, so I turned on the development mode, which disables all the cache services, but I still get the invalid key error. I don't think there are any other cache services. Plus this used to work fine not that long ago, last time I tested it.

    Got any other ideas?

    Thanks

    J