Not recieving email notifications

Posted by: Christopher Trip

17th March 2018, 1:48 am

Christopher Trip

@gigamedia

17 Mar 2018
1:48 am

Not receiving any email notifications for MailChimp opt ins or Downloads. The options are selected to do so but not receiving.

  • Developer
    Richard Webster

    @rwebster

    17 Mar 2018
    6:35 am

    What's your website link mate?

  • Christopher Trip

    @gigamedia

    17 Mar 2018
    6:38 am

    Hi. Here is the test page/product I am referring to: https://jetsettersecrets.com/product/the-five-star-guest-email-template/

  • Developer
    Richard Webster

    @rwebster

    17 Mar 2018
    6:53 am

    Also have you checked the spam folder, your list settings are correct, and whether you need double opt-in?

  • Christopher Trip

    @gigamedia

    17 Mar 2018
    7:32 am

    Yes, all set.

  • Developer
    Richard Webster

    @rwebster

    17 Mar 2018
    7:36 am

    Ok mate open a support ticket from your account and give me an admin login and password. I'll take a look.

  • Developer
    Richard Webster

    @rwebster

    17 Mar 2018
    11:04 pm

    Issue now resolved by support ticket. Next patch will include small change for those setups that may have the same problem.

This topic is closed to new replies.