“P” every sentence

Posted by: smartselect

22nd March 2019, 12:25 pm

smartselect

@smartselect

22 Mar 2019
12:25 pm

Awesome plugin however small issue!

pGood Day,/p
pSomeone requested that the password be reset for the following account:/p
pUsername: null@null.com/p
pIf this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:/p

It's like this for every line in every email sent for the password reset. Anyway this can be fixed?

  • Developer
    Richard Webster

    @rwebster

    22 Mar 2019
    1:19 pm

    You might have a plugin that's overriding the message using the default 'retrieve_password_message' filter. Can you list all your installed plugins?

  • smartselect

    @smartselect

    22 Mar 2019
    1:28 pm

    Richard Webster said on 22 Mar 2019, 1:19 pm:

    You might have a plugin that's overriding the message using the default 'retrieve_password_message' filter. Can you list all your installed plugins?

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  • Developer
    Richard Webster

    @rwebster

    22 Mar 2019
    1:40 pm

    Yea it's probably a conflict with one of those. Also you're using WooCommerce which has this plugin's features built in, so you don't actually need this one 🙂

  • smartselect

    @smartselect

    22 Mar 2019
    1:41 pm

    Yeah, the way my site is setup, I don't use that pay and would prefer not to..

  • Developer
    Richard Webster

    @rwebster

    22 Mar 2019
    8:58 pm

    Do you have the facility to create a test site? With that many plugins that might be causing the problem the only way to find it is to start disabling plugins. But that might mess with your site.

    If you can set up a test website you can start off with my plugin and add your others one at a time until you find the problem plugin.

  • smartselect

    @smartselect

    11 Apr 2019
    9:42 pm

    Richard Webster said on 22 Mar 2019, 8:58 pm:

    Do you have the facility to create a test site? With that many plugins that might be causing the problem the only way to find it is to start disabling plugins. But that might mess with your site.

    If you can set up a test website you can start off with my plugin and add your others one at a time until you find the problem plugin.

    I can attempt to do this on a staging site - it will be time consuming but I will try.

  • smartselect

    @smartselect

    11 Apr 2019
    9:52 pm

    Richard Webster said on 22 Mar 2019, 8:58 pm:

    Do you have the facility to create a test site? With that many plugins that might be causing the problem the only way to find it is to start disabling plugins. But that might mess with your site.

    If you can set up a test website you can start off with my plugin and add your others one at a time until you find the problem plugin.

    This is the conflicting plugin:

    https://wordpress.org/plugins/email-tracker/

    When activated - this issue happens. When I deactivate it, the email formats properly.