Pro Plugin makes page freeze when click on download button

Posted by: chennakumar

4th January 2018, 5:35 pm

chennakumar

@chennakumar

4 Jan 2018
5:35 pm

Hey Richard, I love this plugin very much! and you give 100/100 support for the people that i really like. I keep using pro one now, you solved PHP minor fixes in 1.0.1 and now one more thing when i tested the plugin is, when clicking on download button the product page freezes (page scroller gone and mouse wheel won't work). Could you please test, and let me know if these happening to me only or to you also ..

  • Developer
    Richard Webster

    @rwebster

    4 Jan 2018
    5:49 pm

    chennakumar said on 4 Jan 2018, 5:35 pm:

    Hey Richard, I love this plugin very much! and you give 100/100 support for the people that i really like. I keep using pro one now, you solved PHP minor fixes in 1.0.1 and now one more thing when i tested the plugin is, when clicking on download button the product page freezes (page scroller gone and mouse wheel won't work). Could you please test, and let me know if these happening to me only or to you also ..

    Hi mate can you post a link to the page so I can see what's going on?

  • chennakumar

    @chennakumar

    4 Jan 2018
    6:01 pm

    Hi mate, My site still under test mode that has free downloads pro installed, please visit following link and click on download, you see page scroller freezes at the time.

    http://beginnerstutorials.com/product/test-product-2/

  • Developer
    Richard Webster

    @rwebster

    4 Jan 2018
    7:30 pm

    chennakumar said on 4 Jan 2018, 6:01 pm:

    Hi mate, My site still under test mode that has free downloads pro installed, please visit following link and click on download, you see page scroller freezes at the time.

    http://beginnerstutorials.com/product/test-product-2/

    Works fine for me mate, asked for my email and then I could download. Does the problem happen when you're logged in?

  • chennakumar

    @chennakumar

    5 Jan 2018
    3:44 am

    Sorry mate, i enabled email capture, i just disabled it. Can you please check now with direct download button. It happens whether i logged  in or out.

  • Developer
    Richard Webster

    @rwebster

    5 Jan 2018
    4:57 am

    Cheers mate just tested it and I got the same action as you describe. Quite peculiar. Leave it with me so I can check on a computer (on my phone now) and I'll see what's going on with that page. Looks like a JavaScript issue.

  • Developer
    Richard Webster

    @rwebster

    5 Jan 2018
    5:53 am

    Should all be sorted now mate, it was some erroneous JavaScript action. Make sure you grab the latest version. If you've activated your license on your site it will come through like any other plugin update. If you haven't activated it yet get if from your Downloads page here.

  • chennakumar

    @chennakumar

    5 Jan 2018
    6:12 am

    Thanks mate, Issue has been resolved 🙂

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