Product List Pro help

Posted by: Michael Jacoby

24th January 2018, 7:13 pm

Michael Jacoby

@michael.jacoby

24 Jan 2018
7:13 pm

Hi there,

I've downloaded the latest Free Downloads Pro 1.0.8 as well as Product List Version 1.1.14 By Spyros Vlachopoulos. But I still can't get it work properly. Free Downloads words perfectly for everything else. I saw the screenshot you posted of Product List support and thats exactly what I need. Am I using the correct Product List plugin or did you use a different one?

  • Developer
    Richard Webster

    @rwebster

    24 Jan 2018
    7:49 pm

    Michael Jacoby said on 24 Jan 2018, 7:13 pm:

    Hi there,

    I've downloaded the latest Free Downloads Pro 1.0.8 as well as Product List Version 1.1.14 By Spyros Vlachopoulos. But I still can't get it work properly. Free Downloads words perfectly for everything else. I saw the screenshot you posted of Product List support and thats exactly what I need. Am I using the correct Product List plugin or did you use a different one?

    Hi mate that's the correct plugin. In my screenshot it's on a page that's using the [wcplpro] shortcode, with the Product List plugin settings unchanged. Is it their normal shortcode you're using?

    Last modified: 24th January 2018, 7:49 pm by Richard Webster

  • Michael Jacoby

    @michael.jacoby

    24 Jan 2018
    8:03 pm

    Hi Richard, thanks for the reply. I think it is a normal shortcode - [wcplpro tag_inc="121" wcplid="5a67df0b24478"]

    Here is a screenshot: https://ibb.co/jChYob

    This link shows 4 examples, with the first being the Product List Pro, the other 3 work great. Any thoughts? Could it be my theme?

    -Mike

    Last modified: 24th January 2018, 8:03 pm by Michael Jacoby

  • Developer
    Richard Webster

    @rwebster

    24 Jan 2018
    8:29 pm

    Michael Jacoby said on 24 Jan 2018, 8:03 pm:

    Hi Richard, thanks for the reply. I think it is a normal shortcode - [wcplpro tag_inc="121" wcplid="5a67df0b24478"]

    Here is a screenshot: https://ibb.co/jChYob

    This link shows 4 examples, with the first being the Product List Pro, the other 3 work great. Any thoughts? Could it be my theme?

    -Mike

    Ok mate I'd like to take a look at your site and see if there's a conflict somewhere I can workaround. Submit a technical support ticket (go to Support in your Account) with a username/password for an account with admin access please. Is this a live site or a dev environment?

  • Michael Jacoby

    @michael.jacoby

    24 Jan 2018
    8:38 pm

    Thanks man, its a Dev site so go nuts. I'll issue is tech support ticket asap.

    -Mike

  • Developer
    Richard Webster

    @rwebster

    24 Jan 2018
    8:58 pm

    Sorted.

    Lesson: Rich needs to write more documentation to explain things better 😉

    Last modified: 24th January 2018, 8:58 pm by Richard Webster

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