Receive a confirmation email when a user downloads and subscribes not working

Posted by: fokus.studio

25th June 2018, 12:41 pm

fokus.studio

@fokus.studio

25 Jun 2018
12:41 pm

Hi,

I have cheched box with "Receive a confirmation email when a user downloads and subscribes" in newsletter settings, but it's not working.

Or... is there any e-mail settings? Or it's should come to my mail in admin account?

  • Developer
    Richard Webster

    @rwebster

    25 Jun 2018
    1:36 pm

    Are you testing on a live site? The emails should come from WordPress@yoursite.com

    Check your spam as well.

  • fokus.studio

    @fokus.studio

    25 Jun 2018
    2:16 pm

    Yes, site is live at https://gdprbezobav.sk

    Mail is in another universe đŸ˜€ Spam folder empty, so don't know how to figure it out, client need a confirmation to his mail on every download/subscriber.

    And now I have secondary question.

    Is the a possible way to make "Subscribe us" check box with conditional logic?

    If they don't mark check box, they will be unable to download product.

    I know that there is a option to do it "Text only", but client requires check-box, but download only on marked check-box. Now it's working without mark too.

  • Developer
    Richard Webster

    @rwebster

    25 Jun 2018
    3:26 pm

    What are your newsletter settings?

    Last modified: 25th June 2018, 3:26 pm by Richard Webster

  • Developer
    Richard Webster

    @rwebster

    25 Jun 2018
    4:06 pm

    Also, the email gets sent to the admin email account that's set in your WordPress site settings. The email address set on this page:

  • Developer
    Richard Webster

    @rwebster

    25 Jun 2018
    4:17 pm

    Lastly you don't get an email if the email address is already in your subscriber list.

  • fokus.studio

    @fokus.studio

    26 Jun 2018
    1:58 pm

    Newsletter settings:

    Display Type: Checkbox with Text
    Fields: Only First name
    Confirmations: Receive a confirmation email when a user downloads and subscribes

    Nothing else

    I have an correct email in that field đŸ™‚

    All woocommerce orders mail and others mail come to my mail address.

    We tried it from a couple of mails that aren't in list.

    So is there a way to contact you directly with login information? And you can check it on your own?

  • Developer
    Richard Webster

    @rwebster

    26 Jun 2018
    3:39 pm

    Sure just go to your account support page and open a support ticket. Put all the info in there that I need đŸ™‚ I'll close this thread.

This topic is closed to new replies.