Reset Email to user is not customized

Posted by: traderstrefpunt@gmail.com

13th March 2019, 10:39 am

  • tuckers

    @tuckers

    15 Mar 2019
    2:35 pm

    I have a staging copy of my site that is still on WP 5.1 and it shows the same issues.  Also I deleted LoginPress and the problem did not go away.

    Could this be an .htaccess issue?

  • traderstrefpunt@gmail.com

    @traderstrefpunt@gmail.com

    15 Mar 2019
    2:50 pm

    Hi Tucker and Richard,

    I solved the problem (at least for me). It was not the login Press plugin, but simply switching off the 'WishList Member To Handle Retrieve Passwords:' option on the Wishlist Member pluging.

    Thank you both for your effort.

  • tuckers

    @tuckers

    15 Mar 2019
    6:23 pm

    So I installed a clean WP site 5.1.1 with Twenty Nineteen theme.  No plugins added but Frontend.  The only thing I have changed in the plugin config is the email text and the Senders Email fields.  Still sends me the default email text.

  • Developer
    Richard Webster

    @rwebster

    15 Mar 2019
    10:49 pm

    tuckers said on 15 Mar 2019, 6:23 pm:

    So I installed a clean WP site 5.1.1 with Twenty Nineteen theme.  No plugins added but Frontend.  The only thing I have changed in the plugin config is the email text and the Senders Email fields.  Still sends me the default email text.

    So the text stays the same, but the sender name and address change works fine?

  • tuckers

    @tuckers

    16 Mar 2019
    12:48 am

    Richard Webster said on 15 Mar 2019, 10:49 pm:

    tuckers said on 15 Mar 2019, 6:23 pm:

    So I installed a clean WP site 5.1.1 with Twenty Nineteen theme.  No plugins added but Frontend.  The only thing I have changed in the plugin config is the email text and the Senders Email fields.  Still sends me the default email text.

    So the text stays the same, but the sender name and address change works fine?

    No, the sender email name and address do not show different than the default.

  • Developer
    Richard Webster

    @rwebster

    16 Mar 2019
    7:22 am

    Can you post the full email here please mate?

  • tuckers

    @tuckers

    16 Mar 2019
    8:41 pm

    Here is the response from the WP site I just setup using 5.1.1 and I copied your default message and added a bunch of ZZZs and XXXs in front of the text so I would know if it worked (it didn't).  I also changed the username and email address, which does not show.

  • Rena

    @Rena

    1 Apr 2019
    6:28 am

    I am also having the same problem. It worked before I changed hosting companies and then it stopped. The difference in the servers is the version of php that they are using and that it is more strict with sql statements. If you could help me out, that would be great!