Reviews Intergration

Posted by: Jeremy

23rd January 2021, 11:17 am

Jeremy

@jeremy

23 Jan 2021
11:17 am

Hello,

Just purchased Free Download WooCommerce Pro. Great plugin that ticks so many boxes for my business model.

I've discovered a particular issue... It seems customers can't leave a review on the free downloadable products on my site.

In WooCommerce > Settings > Products > General > Reviews, I have enabled the checkbox 'Reviews can only be left by "verified owners"' as it's imperative that customers can only leave reviews on products they have purchased. However, when a user tries to leave a review on a "free downloadable" product set up by your plugin, a message appears saying 'Only logged in customers who have purchased this product may write a review.'

Is there a way that allows users to leave a review on the free products as, via your plugin, they technically will not have purchased at £0.00 and gone through the checkout process?

Thank you.

  • Developer
    Richard Webster

    @rwebster

    23 Jan 2021
    11:23 am

    Hi mate this is coming in the next update, releasing in a week or two.

  • Jeremy

    @jeremy

    23 Jan 2021
    11:32 am

    That's great to hear. I will await the next update.

    Thank you for your quick response.

  • Jeremy

    @jeremy

    18 Feb 2021
    2:15 pm

    Hello Richard,

    Just wondered what the latest is with the reviews integration that's coming in the next release.

    Thank you.

  • Jeremy

    @jeremy

    26 Feb 2021
    10:02 am

    Hi Richard,

    Is there any update as to when this plugin will allow customers to leave a review on the free downloadable products?

    Regards

  • Developer
    Richard Webster

    @rwebster

    26 Feb 2021
    10:09 am

    Hi Jeremy,

    I'm currently working through some big university assignments so I'm not able to work on the update right now. However, I have implemented an option to allow users to leave a review if they have freely downloaded a product. That's working and will be included in the next update.

    Something to note though, the reviews won't be marked as "verified" like they do with reviewers who purchased an item. The verified check seems tied to a lot of REST API systems and uses data such as order ID, which isn't present for free downloads. But that's not really a big deal.

    Last modified: 26th February 2021, 10:09 am by Richard Webster

  • Jeremy

    @jeremy

    26 Feb 2021
    10:46 am

    Hi Richard,

    Thanks so much for getting back to me.

    That's great you've implemented the option for users to leave a review if they have freely downloaded a product. This is exactly what I need.

    I thought that would be the case with the "verified". You're right though, it's not a big deal.

    I'm hoping to launch my site by end of March and really need this update by then. Is it possible you can give me a rough indication of when the update may be?

    Thank you.

  • Developer
    Richard Webster

    @rwebster

    26 Feb 2021
    11:05 am

    Looking at my calendar, to be realistic, released by 15th March. It might be earlier, but I have 3 assignments to complete before then.

  • Jeremy

    @jeremy

    26 Feb 2021
    11:19 am

    Okay thanks, Richard. I'll keep a lookout for the updates with my fingers crossed.

    Good luck with all of your assignments!

  • Developer
    Richard Webster

    @rwebster

    26 Feb 2021
    11:32 am

    Thanks mate 🙂

  • Ankit Ahuja

    @growmyworkdigital

    28 Feb 2021
    3:44 am

    Download button does not show up, I thing some issue in compatibility with Elementor. please help.