Unable to update to latest version 3.2.1

Posted by: Nicholas Magal

24th September 2020, 7:32 pm

Nicholas Magal

@MAVAA

24 Sep 2020
7:32 pm

Hi I have purchased the pro edition of free downloads about a month ago. When I go to update my plugin to the latest version, I get the message--"Update Failed. Download Failed. Unauthorized".  How can I fix this?

  • Developer
    Richard Webster

    @rwebster

    24 Sep 2020
    7:35 pm

    Hi mate this usually happens when you try to update a site that you haven't activated your license key for. Check you've got the correct site in your account page here.

  • Nicholas Magal

    @MAVAA

    24 Sep 2020
    7:39 pm

    Hey thanks for getting back so quickly. That was exactly it.

    Cheers!

    Nick

  • Developer
    Richard Webster

    @rwebster

    24 Sep 2020
    7:39 pm

    No problem, it comes up a bit because people forget to switch from their test site to a live one 😉

  • Nicholas Magal

    @MAVAA

    24 Sep 2020
    7:45 pm

    yuuup I can confirm that I had the plugin activated for my staging site as well 😂.

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